PaperCut MF 17.1 is coming soon!

Mobility Print update

After taking a couple hours off coding to celebrate the release of Mobility Print, the team got straight back to work and have added several enhancements, most prominently, the ability to configure printer authentication modes from within the Mobility Print admin console.

The default authentication mode is set to ‘per device’, which means users details are remembered for that device. However, for shared devices you can now enforce authentication per job, which requires user details to be re-entered for each print job. You can read all about this in the updated help section for Mobility Print - http://www.papercut.com/products/ng/mobility-print/manual/how-to-setup/#configure-the-print-authentication-mode

Also, being released on Tuesday will be the ability to make printers visible on selected subnets in your organization. This will be initially managed through a configuration file with instructions made available in the help section for Mobility Print. In the admin console, you will be able to see which subnets are applied for a printer and launch the configuration instructions.

Remember you can always check the Release History section of the help centre to see what enhancements have been included with the latest version.

ecoprintQ visits the Portland office!

Dan Kleis from ecoprintQ had a great week visiting our new Portland office with Jennifer O'Leary, our America Channel Manager. Not only did Dan so kindly provide donuts for the office but he was able to get to meet all the Customer Care Team and Support Team in person.

Dan had nothing but praise for our new US home, the team, their welcoming attitudes and the clear commitment to "customer first" at every turn. He added, "The thought that went in to every decision in creating this space is just incredible. You have to take the guided tour to appreciate every detail of the office. Thank you Desha for providing me the tour!"

We did end the day with a little fun with Dan and the Customer Care Team at Top Golf! Who said Dan can't play golf?! Looking good Dan in those awesome PaperCut socks!

It wasn't all fun and games though, whilst in town Dan and Jen were also able to meet with Ricoh. Despite the recent upheaval within the Ricoh direct sales organization, they were still able to meet with the Portland solutions team. We were grateful that they took the time (over two hours) to discuss the relationship between our organizations. They expressed thanks for the vendor commitment to their success in their transition time. Ricoh are also very excited about taking advantage of having PaperCut in their backyard. Plans are already underway for ecoprintQ to host their opportunities in the new PaperCut downtown space.

Kyocera American Conference

The America's Team has been out and about and has just got back from being over in Las Vegas to support the Kyocera Document Solutions America Business & Tech Conference with both ACDI and EcoPrintQ. This conference was attended by over 1000 Kyocera Americas resellers allowing for a lot of great discussions with existing and new resellers from the region.

Konica Minolta Australian Conference

CopyMonitoring had excellent success at the Konica Minolta conference - and their goodies bag was a smash hit! With their new Channel Manager, Daniel Hughes, and PaperCutter Mel Zouzoulas (from the fabulous Support team) on hand, they were able to answer lots of mobility questions. Their new website was also pretty popular. Check it out at: http://trackusage.com.au/